Store Name: L. L. Bean

LLBean.com

Leon Leonwood Bean (L.L) founded the company in 1912; he was a person who was in love with the outdoors.  It started as a very small direct mail order business and started growing through the years.
The company is built on ensuring great quality and maximum customer satisfaction due to L.L’s golden rule which became the foundation of the company and which says:

"Sell good merchandise at a reasonable profit,
treat your customers like human beings, and
they will always come back for more."

  1. Leon Leonwood Bean

The company evolved through the years, it started growing in its early years with the new U.S parcel post service that improved the mail order industry tremendously. In the 1920’s the company added new products to its line and issued its first catalog. During the 1930’s the company survived the great depression and made $1 million in annual sales.  In the 40’s and 50’s more new products were added, big expansion in its stores as well as the introduction of the 24-hour-a day open door policy.
In the late 60’s (1967) L.L died and his grand son Leon Gorman was named president. In the 70’s the company kept expanding with new stores and started accepting credit card orders. In the 80’s the company records the largest sales increase of 41.8%. The 90’s proved even more successful by opening their first international store in Japan as well as a new store for kids and becoming online with llbean.com in 1995.
 The company’s growth continued and today it has around 4000 employees, many retail stores as well as factory outlet stores on the east and west coasts. It also has an international website, a worldwide catalog and nine retail stores in Japan.
Llbean.com offers a wide variety of products from casual apparel to outdoor and travel gear and apparel to stuff for the home. You can browse and choose an item from the men’s, women’s and kid’s departments. Also you have the outdoor, travel and home departments to choose from. There is always stuff on sale and shopping by catalog is a lot of fun. Llbean guarantees its customers’ satisfaction by returning items and refunding customers if the products bought do not meet their requirements.
To make an order simply create an account this will facilitate your shopping process and will save you time especially when checking out. Find the items you want by browsing through the website. Add the chosen items to your shopping bag after indicating the available options for size, color, etc. Click on “checkout” after you have finished and fill the billing and shipping addresses. When finished click on “continue checkout” to be able to review and submit your order. Enter the payment information and click on “purchase now” and then your order is complete.

Address:
LL Bean Inc.
Casco street
Freeport, ME
04033-0001
USA

Customer Service:
800-441-5713 US & Canada
0-800-891-297 U.K
+ 207-552-3028 All other countries

Delivery:
US: Regular 3-4 bus.days
        Express 2 bus.days
Canada: Regular 5-11 bus.days
              Express 4-5 bus.days
Outside US and Canada: International Surface 8-12 weeks
                                        International Airmail 2-3 weeks
                                        International Express 1-2 weeks

Payment:
Visa
Master Card
Optima
Discover/NOVUS
JCB
Euro Card  Visa/Master Card

 

Similar sites according to alexa:
www3.jcpenney.com/
www.travelsmith.com/
www.rei.com/
www.patagonia.com/
www.orvis.com/
www.landsend.com/
www.ems.com/
www.campmor.com/
www.cabelas.com/
\www.basspro.com/
www.bananarepublic.com/

 



Web site overall ranking:
Average of all of the rankings below

4 Stars*

Web site popularity:
Global Internet ranking of Web site according to the number of unique visitors

This site ranks the 7,602nd on the Internet

Website design and user-friendliness:
Speed of use and ordering, layout, navigation, graphics, links

8.3/10

Information provided on products
Availability and accuracy of text descriptions and photos of products. How easy is it to find a certain product?

9.110

Available selection
Number and variety of products available

8.7/10

Delivery of product
Cost and effectiveness of shipping and handling of purchased products

8.8/10

Affordability of prices
How do the prices of this site rank in comparison to other sites that sell similar products

8.0 /10

Customer support
Follow up on ordered products by E-mail and phone

9.1 /10

Transaction security
Protection provided for the confidential information that you provide

9.2/10

Client privacy
Does the privacy policy adequately protect you?

9.2/10

* The maximum number of stars that can be obtained by a Web site is 5 stars
** The above rankings are based on the results of the reviews that are sent to us by visitors of alldayshopping like yourself. If you would like to write a review about this Web site please
click here

Testmonials:
Tammy Simmons, April 20, 2009
LL Bean’s international shipping has helped me a lot. Not many sites provide this service.  I really like their products. I can now order any time I want and since I order express it only takes 1-2 weeks, which is not much.

Taro Mills, April 28, 2009
There is no way not to be satisfied with llbean especially with their flexible return policy. The website is very informative and easy to browse. Great products in terms of quality

 

Alldayshopping.com is an affiliate of the websites listed and reviewed above. Click here to go back to the main page.